Forum Discussion

Former Member's avatar
Former Member
3 years ago

How do I get help with a migration from LastPass?

I initially sent in 2 diagnostic reports regarding the failures and received one response to change the release channel to beta and try that way. I tried that yesterday and got the same result. I sen...
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ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @JohnPeoples204,

Thanks for your message and sorry for any delays in our response. We have received a higher than normal amount of tickets recently and have been working diligently to reply to everyone.

Since you've already received a response in the past, could you please provide the Support ID number (example: ABC-12345-123), and we'd be happy to ensure your reports get into the correct hands and answered as soon as possible.

Looking forward to your reply.