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AaronB2001's avatar
AaronB2001
New Contributor
2 years ago

How do I stop 1Password v7 from automatically installing itself on Mac

Hi,

I have 1Password version 8 installed on my Mac. I also have the 1Password extension for Safari installed. However, every time I open Safari, 1Password version 7 is automatically downloaded and installed on my computer. Then, whenever I try to unlock 1Password in Safari, 1Password version 7 gets launched and asked me to start my trial.

I keep deleting 1Password 7, and it keeps getting re-installed. How do I make this stop?

1Password Version: 8.10.44
Extension Version: 8.10.44.34
OS Version: 14.6.1
Browser: Safari

macos

1 Reply

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    AaronB2001

    Are you subject to MDM management on this device? If so, check with your MDM provider. If they push 1Password 7 to the device, it will remove 1Password 8. In every single instance of this occurring, this has been the cause. To resolve this, you'll need to involve your IT team and have them alter the profile that pushes out the older copy. They are the only ones who can make this change.