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Former Member's avatar
Former Member
3 years ago

how is it possible that a password is updated in 1P8 but not reflected in the Safari extension?

I updated a login password in 1P8, but for the life of me, I can't get the password to update in the 1P for Safari extension! I.e. if I click on the 1P icon in the Safari toolbar, it still shows the ...
browser extension
Former Member's avatar
Former Member
3 years ago

You're replying after 3 weeks have elapsed? What kind of tech support is that? 😭

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is it possible that a password is updated in 1P8 but not reflected in the Safari extension?","id":"message:63342","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:63342"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:63342"},"body@stripHtml({\"truncateLength\":200})":" I updated a login password in 1P8, but for the life of me, I can't get the password to update in the 1P for Safari extension! I.e. if I click on the 1P icon in the Safari toolbar, it still shows the ...","body@stringLength":"1312","rawBody":"

I updated a login password in 1P8, but for the life of me, I can't get the password to update in the 1P for Safari extension! I.e. if I click on the 1P icon in the Safari toolbar, it still shows the previous \"weak\" password, even though it shows as \"fantastic\" in the 1P8 app:

\n\n

Is this sync dependent on the internet connection? If it is, it shouldn't be.

\n\n

I have to be honest that I'm fed up with 1P. It's hardly seamless to use, and quite buggy. Certain bugs like remembering the collection across launches of the app were supposed to be fixed long ago and still haven't been satisfactorily. The 1P8 for iOS app crashes randomly for no apparent reason, and there's the acknowledged problem where it refuses to accept a FaceID if a reset has been performed, but no communication from 1P about progress on this issue. 1P refuses to fill logins for certain websites, and you've made reporting them onerous. And frankly, it is laborious to report bugs -- this should be possible from directly within the app.

\n\n

I know you folks are convinced that you have a great product, but I'm sorry to say that it doesn't really live up to its claims.

\n\n
\n\n

1Password Version: 80904044
\nExtension Version: 2.3.8
\nOS Version: 12.6
\nBrowser:_ Safari

\n","kudosSumWeight":0,"postTime":"2022-10-10T08:23:06.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:63342_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":129},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I updated a login password in 1P8, but for the life of me, I can't get the password to update in the 1P for Safari extension! I.e. if I click on the 1P icon in the Safari toolbar, it still shows the previous \"weak\" password, even though it shows as \"fantastic\" in the 1P8 app:

\n\n

Is this sync dependent on the internet connection? If it is, it shouldn't be.

\n\n

I have to be honest that I'm fed up with 1P. It's hardly seamless to use, and quite buggy. Certain bugs like remembering the collection across launches of the app were supposed to be fixed long ago and still haven't been satisfactorily. The 1P8 for iOS app crashes randomly for no apparent reason, and there's the acknowledged problem where it refuses to accept a FaceID if a reset has been performed, but no communication from 1P about progress on this issue. 1P refuses to fill logins for certain websites, and you've made reporting them onerous. And frankly, it is laborious to report bugs -- this should be possible from directly within the app.

\n\n

I know you folks are convinced that you have a great product, but I'm sorry to say that it doesn't really live up to its claims.

\n\n
\n\n

1Password Version: 80904044
\nExtension Version: 2.3.8
\nOS Version: 12.6
\nBrowser:_ Safari

"},"Conversation:conversation:63342":{"__typename":"Conversation","id":"conversation:63342","solved":false,"topic":{"__ref":"ForumTopicMessage:message:63342"},"lastPostingActivityTime":"2022-11-08T12:52:20.000-08:00","lastPostTime":"2022-11-08T12:52:20.000-08:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:63342":{"__typename":"ModerationData","id":"moderation_data:63342","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:63342_1":{"__typename":"Revision","id":"revision:63342_1","lastEditTime":"2022-10-10T08:23:06.000-07:00"},"ForumReplyMessage:message:63344":{"__typename":"ForumReplyMessage","id":"message:63344","conversation":{"__ref":"Conversation:conversation:63342"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":63344,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: how is it possible that a password is updated in 1P8 but not reflected in the Safari extension?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:63344"},"parent":{"__ref":"ForumTopicMessage:message:63342"},"body":"

You're replying after 3 weeks have elapsed? What kind of tech support is that? 😭

","body@stringLength":"88","rawBody":"

You're replying after 3 weeks have elapsed? What kind of tech support is that? 😭

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