Forum Discussion

Former Member

3 years ago

how is it possible that a password is updated in 1P8 but not reflected in the Safari extension?

I updated a login password in 1P8, but for the life of me, I can't get the password to update in the 1P for Safari extension! I.e. if I click on the 1P icon in the Safari toolbar, it still shows the ...

browser extension

1P_Dave

Moderator

3 years ago

@odysseus

I'm sorry that we missed your post initially. Let me know if you still need help.

You can also always reach our support team directly by sending an email to support@1Password.com 🙂

-Dave

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is it possible that a password is updated in 1P8 but not reflected in the Safari extension?","id":"message:63342","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:63342"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:63342"},"body@stripHtml({\"truncateLength\":200})":" I updated a login password in 1P8, but for the life of me, I can't get the password to update in the 1P for Safari extension! I.e. if I click on the 1P icon in the Safari toolbar, it still shows the ...","body@stringLength":"1312","rawBody":"

\n\n

Is this sync dependent on the internet connection? If it is, it shouldn't be.

\n\n

I have to be honest that I'm fed up with 1P. It's hardly seamless to use, and quite buggy. Certain bugs like remembering the collection across launches of the app were supposed to be fixed long ago and still haven't been satisfactorily. The 1P8 for iOS app crashes randomly for no apparent reason, and there's the acknowledged problem where it refuses to accept a FaceID if a reset has been performed, but no communication from 1P about progress on this issue. 1P refuses to fill logins for certain websites, and you've made reporting them onerous. And frankly, it is laborious to report bugs -- this should be possible from directly within the app.

\n\n

I know you folks are convinced that you have a great product, but I'm sorry to say that it doesn't really live up to its claims.

\n\n

1Password Version: 80904044
\nExtension Version: 2.3.8
\nOS Version: 12.6
\nBrowser:_ Safari

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\n\n

Is this sync dependent on the internet connection? If it is, it shouldn't be.

\n\n

I know you folks are convinced that you have a great product, but I'm sorry to say that it doesn't really live up to its claims.

\n\n

1Password Version: 80904044
\nExtension Version: 2.3.8
\nOS Version: 12.6
\nBrowser:_ Safari

"},"Conversation:conversation:63342":{"__typename":"Conversation","id":"conversation:63342","solved":false,"topic":{"__ref":"ForumTopicMessage:message:63342"},"lastPostingActivityTime":"2022-11-08T12:52:20.000-08:00","lastPostTime":"2022-11-08T12:52:20.000-08:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:63342":{"__typename":"ModerationData","id":"moderation_data:63342","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:63342_1":{"__typename":"Revision","id":"revision:63342_1","lastEditTime":"2022-10-10T08:23:06.000-07:00"},"ForumReplyMessage:message:63345":{"__typename":"ForumReplyMessage","id":"message:63345","conversation":{"__ref":"Conversation:conversation:63342"},"author":{"__ref":"User:user:55"},"revisionNum":1,"uid":63345,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: how is it possible that a password is updated in 1P8 but not reflected in the Safari extension?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:63345"},"parent":{"__ref":"ForumTopicMessage:message:63342"},"body":"

@odysseus

\n\n

I'm sorry that we missed your post initially. Let me know if you still need help.

\n\n

You can also always reach our support team directly by sending an email to support@1Password.com 🙂

\n\n

-Dave

","body@stringLength":"308","rawBody":"

@odysseus

\n\n

I'm sorry that we missed your post initially. Let me know if you still need help.

\n\n

You can also always reach our support team directly by sending an email to support@1Password.com 🙂

\n\n

-Dave

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