Forum Discussion

Former Member's avatar
Former Member
5 years ago

How is two-factor authentication supposed to work for web sites?

I can't work out how to use two-factor authentication for web sites that support it. In 1Password I see that 2fa is available for a site, so I head on over to the relevant account and set up 2fa, whi...
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macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 years ago

Hello @dadavies! 👋

I'm sorry to hear that you're having trouble scanning a two-factor QR code using 1Password for Mac. Are you by any chance using the Mac App Store version of 1Password for Mac? If you are then this version doesn't support scanning QR codes and I suggest that you install the website version of 1Password for Mac instead:

How to install the 1Password app from 1Password.com after installing it from the Mac App Store

I hope that helps. :)