Forum Discussion
Jack_P_1P
1Password Team
3 years agoHi nancynurse:
Is 1Password 7 open and unlocked? We're investigating a situation where 1Password 8 may not start migrating your data if 1Password 7 isn't open and unlocked. Quit the 1Password 8 installer (it won't result in any data loss). Then follow these steps:
- Open and unlock 1Password 7.
- Confirm that you can see your items.
- Leave 1Password 7's main window open.
- Run the 1Password 8 installer again while 1Password 7 is open.
Let me know how you get on with that!
Jack