Forum Discussion

brettn's avatar
brettn
Frequent Contributor
2 years ago

How To Autofill OTP 2FA Codes?

Hi everyone,

Previously 1Password was autofiling my OTP codes. I have noticed it is no longer doing this. Is there a way to turn this on? I assume it was turned off in an update?

Cheers :)

1Password Version: 8.10.35
Extension Version: 2.24.2
OS Version: Windows 11 23H2
Browser: Firefox

browser extension

5 Replies

  • aggrevity's avatar
    aggrevity
    New Contributor
    7 months ago

    Hello,

    I am having this exact same issue, also using the Firefox browser extension. OTP never autofills, and I tried turning off auto-submit like you suggested and no fix.

    The website I have been testing on is x.com, but it's an issue on all websites that use 2FA.

    Any other suggestions?

    • 1P_Timothy's avatar
      1P_Timothy
      Icon for Community Manager rankCommunity Manager
      7 months ago

      Hi aggrevity​, thanks for joining the community!

      There's a known issue filling on the x.com OTP page at the moment. As a workaround, you can edit the OTP field label in your x.com item to "text" instead of "one-time password". This should allow 1Password to fill your OTP on x.com. Here's an example:


       Have you noticed this behavior on any other websites? Thanks again!

  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team
    2 years ago

    brettn

    Thanks for clarifying that you're not seeing the "Sign in automatically after autofill" option in the 1Password extension's settings. Can you make sure that 1Password in your browser is fully up to date and let me know if you're still unable to autofill your one-time passwords?

    Please note that the latest version should contain the auto-submit feature. If you'd prefer not to use this feature, you can toggle it off:

    1. Right-click the 1Password icon in your browser's toolbar, then select "Settings".
    2. Click Autofill & save in the side panel.
    3. Toggle off the "Sign in automatically after autofill" setting.

    If you're still unable to fill the your Login item's OTP after updating, I have a few questions:

    1. Can you clarify if you're experiencing this on all websites? If there's a specific website, can you share the URL so that I can take a closer look?
    2. Can you check that your device's clock is accurate? You can check this using the following website: https://time.is/
    3. Are you seeing multiple one-time password fields when you view the item details for the item you're attempting to fill?

    I look forward to hearing from you!

    -David

  • brettn's avatar
    brettn
    Frequent Contributor
    2 years ago

    Hi. I cannot find that setting. Here is a screenshot of my settings.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    brettn

    TOTP codes should be filled. Is this trouble with a a single site or multiple? I'm going to go out on a limb here and ask if you turn off auto-submit do things improve?

    1. Open your browser.
    2. Right-click the 1Password icon in your browser's toolbar and select "Settings".
    3. In the Autofill & save section, turn off "Sign in automatically after autofill".