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houshuheng's avatar
houshuheng
New Contributor
4 years ago

How to delete duplicate item?


Two days ago, I logged in my old and new account both in Win10 app and android app, at first I moved itmes to new account in Win10 app, but on my phone the new accont cound not sync automatically. Then I moved itmes to new account using my phone, it worked fine.
Today I luanched the Win10 app, then suddenly every item duplicated, I found out 1Password Extension and android app synced automatically with Win10 app.
How do I delete the duplicate item at once, I can not find any function that recognize duplicate items and delete them.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

windows

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  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi houshuheng, I'm very sorry to hear you've encountered this sync problem.

    Unfortunately, right now the ability to find and remove all duplicates at once is limited to the 1Password for Mac app.

    I can certainly talk to our developers about the possibility of including it in future releases, but for now the best way to fix this is simply to go through and remove the duplicate entries.