Forum Discussion

eanderso252's avatar
eanderso252
New Contributor
3 years ago

How to enable Touch ID setting on iPad?

I setup touch ID on iPad but the 1Password>Settings>Security>Touch ID option remains disabled (though visible). Touch ID works for other things like unlocking the iPad. I removed touch, restarted, and set it back up but the option remains disabled (greyed out).

Successfully using the app on an iPhone, Mac, and another iPad w/o issues. Running out of ideas.

1Password Version: 8.10.2
Extension Version: Not Provided
OS Version: IOS 16.3.1
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=touch%20ID%20settings%20disabled%20iPad

ios

2 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello eanderso252! 👋

    I'm happy to see that you were able to get Touch ID working for 1Password on your iPad. Let me know if there's anything else that I can help you with. 🙂

    -Dave