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Forum Discussion
How to Force Sync Database on 1PW Mac
I updated a web site login on one Mac (8.9, non beta). It updated on my phone, and my wifes phone. On a separate Mac laptop, which is on beta (8.9.9) the entry is not updated. I updated it abo...
1P_Dave
Moderator
Moderator@euphonyX
I'm sorry to hear that you had trouble authenticating 1Password after enabling 2FA. We'd like to investigate this further even though everything sounds like it's working now. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/135096/how-to-force-sync-database-on-1pw-mac
- Your forum username:
euphonyX - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
