Forum Discussion

voidpointer's avatar
voidpointer
New Contributor
4 months ago

How to import Bitwarden organization vault?

I'm migrating my vaults from Bitwarden, where I have a family plan. My personal vault imported fine, but when I try to import my organization vault (containing shared credentials for my family) I get...
family
vault management
voidpointer's avatar
voidpointer
New Contributor
4 months ago

I appreciate the reply but I'm not sure what it is you're suggesting that I do. The error message is not clear and I'm not sure what your solution is. I've already reached out to customer support at this point as this is interfering with my ability to test out 1password during my trial. The fact that onboarding is this troublesome isn't a good sign.

1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 months ago

Thanks for following up with us, and my apologies for any lack of clarity on our part. Your feedback has been shared with the team.

It looks like the conversation on importing continued with our team via email. If there's anything else we can help with please feel free to follow up on that email thread, or message us here. Thanks again for your input.