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Anonymous's avatar
Anonymous
4 years ago

how to remove 1password account?

hello, on iOS in 1 password I have 2 accounts , an old account that I no longer use and a family account that I currently use. how do I remove the account I no longer use? also, on my iPhone and...
ios
1P_Dave's avatar
1P_Dave
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4 years ago

Hello @whalenpatrick! 👋

You can remove the old account by following these steps: Sign out of 1Password

If that doesn't work then you can reset the app and then add just your family account back to the app. But before you do so make sure that you can see all of your items when you log in to your 1Password Families account on 1Password.com (in the browser, not the app) and that you have a copy of your Emergency Kit.

Instructions on how to reset the app are here: How to reset the 1Password app on a specific device

Let me know if that helps.