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RiversideKid
3 years agoOccasional Contributor
How to see passkey sites in WatchTower?
I see that passkeys are now in the production release as of the browser version 2.15 as announced (https://releases.1password.com/b5x/stable/#whats-new). The announcement indicates that we can "start by finding a site that supports passkeys. You can do this by browsing our passkey directory, or by opening Watchtower in 1Password, which now flags all of your existing logins that could be updated with a passkey."
I have the Windows production release of 1password 8.10.15 (current as of today) and the Watchtower does not mention Passkeys. I signed into the web at my.1password.com and my Watchtower also does not mention passkeys. Is there a trick or setting that I am missing?
How do I see passkey supported sites in the Watchtower?
1Password Version: 8.10.15
Extension Version: 2.15.0
OS Version: Windows 11
Browser: Chrome
37 Replies
- ShippaNew Contributor
1Password for Windows 8.10.18 (81018040)
Windows 10.
All other devices running their latest releases.
I was suffering with most of the above on an Acer laptop, but all my other PC/iOS devices were working okay.
So I applied the Database Reset, and this fixed my problem, just thought I would mention it, in case its relevant.
Thanks for your help. - AliH1P
1Password Team
Thanks for the update RiversideKid, I'm glad to hear the app reset solved the issue for you.
Ali
- RiversideKidOccasional Contributor
An app reset solved the issue. Make sure you are signed in on another device or have your secrete key stored elsewhere, like the 1password emergency kit (PDF File) handy.
https://support.1password.com/cs/starting-over - RiversideKidOccasional Contributor
This morning I was prompted to update my 1password Windows application and now the passkey section has vanished from my Windows computer. My macOS computer still shows passkeys available. The Settings > Privacy > Watchtower still has 'check for passkeys' checked. (I unchecked and rechecked to no avail. I still have version 8.10.16 so I don't know what the update was. I show "1Password for Windows 8.10.16 (81016047)"
Is there a bug in the Windows client?
- AliH1P
1Password Team
Thanks RiversideKid - you can find an index of websites/apps that offer passkey support here: Passkeys.directory. This will be updated continuously as more websites/apps offer passkeys support.
MatthewPackwood I'm sorry to hear you're still encountering issues. If you've verified that you're currently running 8.10.16, could you send us an email message at
support+windows@1password.comso we can take a deeper look at what's going on?I'd like to ask you to attach a diagnostics report to the email message: Sending Diagnostics Reports (Windows)
With your email please include a link to this thread and your forum username.
Looking forward to hearing from you.
Ali
- RiversideKidOccasional Contributor
Matthewpackwood; Please verify that your iMac has upgraded to version 8.10.16. I can see the WatchTowwer section on my macOS Ventura 13.5.1, my Windows 11 22H2 computer as well as my Android 13 Pixel 7.
I have not verified that only 46 sites offer passkeys out of my 1255 password sites stored in 1password, but there is a Passkey section. I can assume that 1password is using a database that is going to be updated on a schedule going forward. The important thing right now is that we see the result of that database.
- MatthewPackwoodOccasional Contributor
It "works" on my Ubuntu, Android and iOS clients and my work Windows 11 (fresh setup). It does not work on my iMac or my personal Windows 11 machine (both have been running / have been updated from previous versions)...
- Ind3XFrequent Contributor
AliH1P Thanks for the suggestions and guidance. I was seeing the issue on pretty much every website I had set up the passkey but I've just generated them again after the update and it appears to be working as expected now, even though the update didn't appear to target issues with passkey usage, only the watchtower issue reported by the OP. I will let you know if I come across any problems again and mention the sites where this occurs (probably in another thread to avoid hijacking this one).
Thank you.