Forum Discussion

Former Member's avatar
Former Member
3 years ago

I am signing up for a new account on a website. 1Password does not generate a password.

Please see attached image. I can't figure out how to have 1Password generate a password. 1Password website instructions say "Click the 1Password icon in the password field and choose Use Suggested Pa...
browser extension
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
3 years ago

Hi @spigannagips,

The "Use Suggested Password" suggestion will appear in the password field of the webpage you're trying to create a new Login item for. Upon selecting it, you will see the "Save in" prompt that appears in the screenshot you've posted. Can you confirm if you're trying to create a new account on the website? Additionally, can you confirm that you have the Autofill settings turned on for 1Password in your browser? Here's how to do that:

  1. Right-click on the 1Password icon in the browser's toolbar and select "Settings".
  2. Scroll down to the Autofill section and ensure the following options are toggled on:
    • "Offer to fill and save passwords"
    • "Show autofill menu on field focus"

I look forward to hearing from you!