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Former Member's avatar
Former Member
3 years ago

I am signing up for a new account on a website. 1Password does not generate a password.

Please see attached image. I can't figure out how to have 1Password generate a password. 1Password website instructions say "Click the 1Password icon in the password field and choose Use Suggested Pa...
browser extension
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
3 years ago

Hi @spigannagips,

The "Use Suggested Password" suggestion will appear in the password field of the webpage you're trying to create a new Login item for. Upon selecting it, you will see the "Save in" prompt that appears in the screenshot you've posted. Can you confirm if you're trying to create a new account on the website? Additionally, can you confirm that you have the Autofill settings turned on for 1Password in your browser? Here's how to do that:

  1. Right-click on the 1Password icon in the browser's toolbar and select "Settings".
  2. Scroll down to the Autofill section and ensure the following options are toggled on:
    • "Offer to fill and save passwords"
    • "Show autofill menu on field focus"

I look forward to hearing from you!

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am signing up for a new account on a website. 1Password does not generate a password.","id":"message:91659","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:91659"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:91659"},"body@stripHtml({\"truncateLength\":200})":" Please see attached image. I can't figure out how to have 1Password generate a password. 1Password website instructions say \"Click the 1Password icon in the password field and choose Use Suggested Pa...","body@stringLength":"955","rawBody":"

Please see attached image. I can't figure out how to have 1Password generate a password. 1Password website instructions say \"Click the 1Password icon in the password field and choose Use Suggested Password.\" But the icon is not in the password field. Appreciate any assistance.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:Using with new website - password generator not working

\n","kudosSumWeight":0,"postTime":"2023-01-17T13:01:06.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS05MTY1OS05ODgxaUU4OThFNkNEQTZGMDAzREI?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:91659_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":166},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Please see attached image. I can't figure out how to have 1Password generate a password. 1Password website instructions say \"Click the 1Password icon in the password field and choose Use Suggested Password.\" But the icon is not in the password field. Appreciate any assistance.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Using%20with%20new%20website%20-%20password%20generator%20not%20working

"},"Conversation:conversation:91659":{"__typename":"Conversation","id":"conversation:91659","solved":false,"topic":{"__ref":"ForumTopicMessage:message:91659"},"lastPostingActivityTime":"2023-01-19T06:43:54.000-08:00","lastPostTime":"2023-01-19T06:43:54.000-08:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:91659":{"__typename":"ModerationData","id":"moderation_data:91659","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS05MTY1OS05ODgxaUU4OThFNkNEQTZGMDAzREI?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS05MTY1OS05ODgxaUU4OThFNkNEQTZGMDAzREI?revision=1","title":"4nmvchbvlya1.png","associationType":"BODY","width":732,"height":602,"altText":null},"Revision:revision:91659_1":{"__typename":"Revision","id":"revision:91659_1","lastEditTime":"2023-01-17T13:01:06.000-08:00"},"ForumReplyMessage:message:91660":{"__typename":"ForumReplyMessage","id":"message:91660","conversation":{"__ref":"Conversation:conversation:91659"},"author":{"__ref":"User:user:56"},"revisionNum":1,"uid":91660,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: I am signing up for a new account on a website. 1Password does not generate a password.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:91660"},"parent":{"__ref":"ForumTopicMessage:message:91659"},"body":"

Hi @spigannagips,

\n\n

The \"Use Suggested Password\" suggestion will appear in the password field of the webpage you're trying to create a new Login item for. Upon selecting it, you will see the \"Save in\" prompt that appears in the screenshot you've posted. Can you confirm if you're trying to create a new account on the website? Additionally, can you confirm that you have the Autofill settings turned on for 1Password in your browser? Here's how to do that:

\n\n
    \n
  1. Right-click on the 1Password icon in the browser's toolbar and select \"Settings\".
    2. \n
  2. Scroll down to the Autofill section and ensure the following options are toggled on:\n\n
    3. \n
\n\n

I look forward to hearing from you!

","body@stringLength":"845","rawBody":"

Hi @spigannagips,

\n\n

The \"Use Suggested Password\" suggestion will appear in the password field of the webpage you're trying to create a new Login item for. Upon selecting it, you will see the \"Save in\" prompt that appears in the screenshot you've posted. Can you confirm if you're trying to create a new account on the website? Additionally, can you confirm that you have the Autofill settings turned on for 1Password in your browser? Here's how to do that:

\n\n
    \n
  1. Right-click on the 1Password icon in the browser's toolbar and select \"Settings\".
    2. \n
  2. Scroll down to the Autofill section and ensure the following options are toggled on:\n\n
    3. \n
\n\n

I look forward to hearing from you!

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-17T13:36:15.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:91660_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1747918350640":{"__typename":"CachedAsset","id":"theme:customTheme1-1747918350640","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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