Forum Discussion

AlasGuinns's avatar
AlasGuinns
New Contributor
3 years ago

I am unable to login to 1Password 7 on my MacBook Pro.

1Password 7 rejects my master password when attempting to login on my MacBook Pro.

On launching 1P7, the welcome banner gives me a choice between starting a trial, or selecting various sync options as an existing user. I choose 1Password.com, and am presented with my account. I select Add account, but it rejects my master password. However, the browser version is perfectly happy with the my master password, and I am able to login to 1P7 on my iMac without problems.

1Password Version: 7.9.4
Extension Version: 2.3.3
OS Version: 12.3.1
Referrer: forum-search:1password 7 login

macos
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello AlasGuinns! 👋

    I'm happy to hear that you've been able to add your account to 1Password 8 for Mac. Let me know if there is anything else that I can help you with. 😊

  • AlasGuinns's avatar
    AlasGuinns
    New Contributor
    3 years ago

    I found a simple solution to a thorny problem: update to 1P8, which is perfectly happy to do what 1P7 refused on my MBP.