Forum Discussion

Former Member's avatar
Former Member
2 years ago

I am upgrading to 1password8 and the window "waiting for data to be moved" seems frozen

I am upgrading to 1password8 and the window "waiting for data to be moved" seems frozen


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=transferring%20data%20to%201password%208%20is%20taking%20a%20long%20time

3 Replies

  • I'm happy to hear that everything is working now. 🙂

    -Dave

  • Former Member's avatar
    Former Member

    yes, I found that plan online, and followed it and it worked. thanks for the encouragement

  • Hello @S2dept8! 👋

    I'm sorry to hear that the installer for 1Password 8 isn't moving forward. You may be running into an issue we're tracking. You can quit the installer (it won't result in any data loss). Then follow these steps:

    1. Open and unlock 1Password 7.
    2. Confirm that you can see your items.
    3. Leave 1Password 7's main window open.
    4. Run the 1Password 8 installer again while 1Password 7 is open.

    Let me know if you run into any issues. 🙂

    -Dave