I can access 1Password through the website, but desktop app and Chrome extension won't work.

Hi jtroeber - I'm sorry to hear about the trouble that you're having. In order to understand what's happening here and to find the solution, we may need to gather some account-specific or diagnostic information, which will be better done privately over email.

I'd like to ask you to send an email to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/145993/i-can-access-1password-through-the-website-but-desktop-app-and-chrome-extension-wont-work
• Your forum username: jtroeber

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here and I'll make sure that your email reaches the right team.

Looking forward to helping further. 🙂