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Former Member's avatar
Former Member
3 years ago

I can't see 1Password for Safari yet it thinks it's installed

Very frustrated as I might simply reinstall the extension but all it does is launch. Not sure how to resolve this. 1Password Version: 8.10.4 Extension Version: 2.10.0 OS Version: 12.6.6 ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @philq,

If you open Safari and in the top left hand corner next to the Apple choose Safari > Settings (or Preferences) and then click on the Extensions tab, do you see 1Password for Safari listed here?

If not, can you give these steps a try:

  1. Make sure you are running the latest version of 1Password 8 for Mac.
  2. Open 1Password 8 for Mac.
  3. Click the Help menu and choose Troubleshooting, followed by Fix Missing Safari Extension.
    • This will rebuild the launch services database and allow you to enable 1Password under Safari > Settings/Preferences > Extensions.

Let us know how you get on!