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abernardi's avatar
abernardi
New Contributor
2 years ago

I can't seem to get my 2nd mac to upgrade.

I finally upgraded my Mac Studio from 1Password 6 and all is good. Now I'm trying it on my mac mini. I can't figure out how to activate the mac mini. It won't let me sign into my account. I copie...
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abernardi's avatar
abernardi
New Contributor
2 years ago

Hi Dave,
Thanks for getting back to me so quickly. I've tried two ways.

1 - From the Mac Mini using Firefox, I try to sign into 1Password.com and it asks for user name, secret key and password. I do that and get back:

"We weren’t able to sign in to your account. Maybe there’s a typo? Check your sign-in details and try again.

If you were invited to 1Password by someone else, they can recover your account
(opens in a new tab)"

2 - I installed 1Password 8 on the Mac Mini and got the same message when trying to register.
.