Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

I don't like that I can't contact support directly - I can only use this forum.

I don't like that I can't contact support directly - I can only use this forum. I used to be able to contact support directly with issues I found. Using this forum doesn't give me confidence I'll get...
macos
lesster's avatar
lesster
Dedicated Contributor
3 years ago

Email and forum have both worked for me, better than most companies.

Actual 1P support folks may not be available 24x7, but they've always gotten back to me within roughly a day (I'm new so not a lot of experience with them), and other users may be able to help in the meantime.