Forum Discussion

ekellogg's avatar
ekellogg
New Contributor
3 years ago

I downloaded 1password 8 to my iPhone. it won't work: just shows icon and no place to enter data

It's just a frozen screen, so I can't enter my login/password 1Password Version: 8 Extension Version: Not Provided OS Version: 15.6 Browser:_ app Referrer: forum-search:https://1passwo...
ios
1p_jac's avatar
1p_jac
Icon for 1Password Team rank1Password Team
3 years ago

Hi ekellogg :

We're aware of this issue where you may see a blank screen with the 1Password logo when opening 1Password 8 for the first time. If you delete and re-install the app on your iPhone, that should get things back up and running so you can sign in to your 1Password account as expected.