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Former Member's avatar
Former Member
3 years ago

I helped someone with their 1password account and it deleted my license file

I purchased 1password when It offered a license key. Last week a friend was having issues with their account where when they added family members they got access to their private vault. I offered to ...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @wishnev:

Thanks for reaching out about this. I wasn't able to locate any emails from you in our system using the email address you've registered with on the Support Community. Please don't share your email address here in public. Did you receive a Support ID from BitBot that looks something like [#ABC-12345-678]? If you did, post that here and I'll be able to locate your message in our system and get the ball rolling for you.

Let me know!

Jack