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Former Member's avatar
Former Member
3 years ago

I kneed to reinstall my old version on my phone that was removed by accident

[Secret Key removed to protect your privacy. -1Password Support]

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Referrer: forum-search:Can I down redownload the version that I bought before 1Password 7

ios
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @Jgdemontigny! 👋

    I'm sorry that you're having trouble installing an older version of 1Password on your iPhone. You posted what appears to be your Secret Key and I've edited your post to remove it. Your Secret Key is part of the secret that decrypts your data and should never be shared with anyone else. You can regenerate your Secret Key by following this guide: Regenerate your Secret Key

    I see that you're already in conversation with my colleagues over email and I've asked them to followup with you there. To prevent the conversation from happening in two different places I'm closing this thread.

    -Dave

    ref: NAJ-34456-417