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Former Member's avatar
Former Member
3 years ago

I set an alert in watchtower to ignore alert, corrected the alert and I can't restore back

Login A and B got highlighted as "inactive two-factor authentication". I set A and B alerts to "ignore". Corrected A alert but A can't be restored, while uncorrected B can be restored. It ...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @ikeshab,

Thanks for your message and reporting this behaviour with the Watchtower inactive two-factor authentication alert. This is a known issue that we're currently tracking. I've included the details of your report for the team.

As a workaround, we've had some reports that duplicating the item and deleting the original helped to remove the alert. Please let us know how this goes or if you have any other questions or concerns.

ref: dev/core/core#15433

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set an alert in watchtower to ignore alert, corrected the alert and I can't restore back","id":"message:145223","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:145223"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:145223"},"body@stripHtml({\"truncateLength\":200})":" \n Login A and B got highlighted as \"inactive two-factor authentication\". \n I set A and B alerts to \"ignore\". \n Corrected A alert but A can't be restored, while uncorrected B can be restored. \n \n\n It ...","body@stringLength":"429","rawBody":"
    \n
  1. Login A and B got highlighted as \"inactive two-factor authentication\".
    2. \n
  2. I set A and B alerts to \"ignore\".
    3. \n
  3. Corrected A alert but A can't be restored, while uncorrected B can be restored.
    4. \n
\n\n

It seems like a bug pls have a look. Thank you.

\n\n
\n\n

1Password Version: 8.9.5
\nExtension Version: 2.3.8
\nOS Version: Windows 11
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2022-09-23T04:08:36.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:145223_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":45},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"
    \n
  1. Login A and B got highlighted as \"inactive two-factor authentication\".
    2. \n
  2. I set A and B alerts to \"ignore\".
    3. \n
  3. Corrected A alert but A can't be restored, while uncorrected B can be restored.
    4. \n
\n\n

It seems like a bug pls have a look. Thank you.

\n\n
\n\n

1Password Version: 8.9.5
\nExtension Version: 2.3.8
\nOS Version: Windows 11
\nBrowser:_ Chrome

"},"Conversation:conversation:145223":{"__typename":"Conversation","id":"conversation:145223","solved":false,"topic":{"__ref":"ForumTopicMessage:message:145223"},"lastPostingActivityTime":"2022-09-26T03:36:42.000-07:00","lastPostTime":"2022-09-26T03:36:42.000-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:145223":{"__typename":"ModerationData","id":"moderation_data:145223","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:145223_1":{"__typename":"Revision","id":"revision:145223_1","lastEditTime":"2022-09-23T04:08:36.000-07:00"},"ForumReplyMessage:message:145225":{"__typename":"ForumReplyMessage","id":"message:145225","conversation":{"__ref":"Conversation:conversation:145223"},"author":{"__ref":"User:user:11267"},"revisionNum":1,"uid":145225,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: I set an alert in watchtower to ignore alert, corrected the alert and I can't restore back","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:145225"},"parent":{"__ref":"ForumTopicMessage:message:145223"},"body":"

Hello @ikeshab,

\n\n

Thanks for your message and reporting this behaviour with the Watchtower inactive two-factor authentication alert. This is a known issue that we're currently tracking. I've included the details of your report for the team.

\n\n

As a workaround, we've had some reports that duplicating the item and deleting the original helped to remove the alert. Please let us know how this goes or if you have any other questions or concerns.

\n\n

ref: dev/core/core#15433

","body@stringLength":"537","rawBody":"

Hello @ikeshab,

\n\n

Thanks for your message and reporting this behaviour with the Watchtower inactive two-factor authentication alert. This is a known issue that we're currently tracking. I've included the details of your report for the team.

\n\n

As a workaround, we've had some reports that duplicating the item and deleting the original helped to remove the alert. Please let us know how this goes or if you have any other questions or concerns.

\n\n

ref: dev/core/core#15433

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