Forum Discussion

Former Member's avatar
Former Member
4 years ago

I wanted to use a 1password to keep/change passwords.

Hi I’m a new user and installed the app on my iPad told safari to use 1password however when I go to make a new password it doesn’t recommend one for me either in Safari or inside an app. It also see...
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Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @sreesebdc ! The behaviour you mentioned is a limitation of our integration with the Password AutoFill feature - when going through Password AutoFill's interface to open 1Password, 1Password is opening in a more restricted mode than when you launch the main app itself. In this more restricted mode we're unable to perform the background tasks necessary to set up things like a perpetual unlock. This means that you'll need to authenticate each time you use 1Password through Password AutoFill.

Do you have biometrics (Touch or Face ID) enabled on your iPad and iPhone? If yes, you can use Touch or Face ID to unlock 1Password so you do not need to enter your password each time.

In regard to changing one of your passwords in a banking app, can you let me know which app it is? I'll test it out on my end and let you know what I find out.

Alvin