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Former Member
3 years ago

iCloud Vault - Migration Option not Available

Hi, I’ve installed the 1Password 8 on my iPhone and my iPad. I still have the 1Password 7 installed but I can’t see an option to migrate my iCloud vaults to my account, as described in the guide l...
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GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey there @ryansantana

In this case, it'll be best to email us directly at support+tradein@1password.com so that the right team can walk you through the process. Once you receive a conversation number, which looks like [#ABC-12345-123], post that here and I'll connect this post with that message. :)

— Grey

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Vault - Migration Option not Available","id":"message:38831","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:38831"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:38831"},"body@stripHtml({\"truncateLength\":200})":" Hi, \n\n I’ve installed the 1Password 8 on my iPhone and my iPad. I still have the 1Password 7 installed but I can’t see an option to migrate my iCloud vaults to my account, as described in the guide l...","body@stringLength":"316","rawBody":"

Hi,

\n\n

I’ve installed the 1Password 8 on my iPhone and my iPad. I still have the 1Password 7 installed but I can’t see an option to migrate my iCloud vaults to my account, as described in the guide linked below. Can you please help me?

\n\n

https://support.1password.com/migrate-1password-account/?ios

\n","kudosSumWeight":0,"postTime":"2022-10-13T06:33:55.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:38831_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":270},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi,

\n\n

I’ve installed the 1Password 8 on my iPhone and my iPad. I still have the 1Password 7 installed but I can’t see an option to migrate my iCloud vaults to my account, as described in the guide linked below. Can you please help me?

\n\n

https://support.1password.com/migrate-1password-account/?ios

"},"Conversation:conversation:38831":{"__typename":"Conversation","id":"conversation:38831","solved":false,"topic":{"__ref":"ForumTopicMessage:message:38831"},"lastPostingActivityTime":"2022-10-28T10:47:00.000-07:00","lastPostTime":"2022-10-28T10:47:00.000-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:38831":{"__typename":"ModerationData","id":"moderation_data:38831","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:38831_1":{"__typename":"Revision","id":"revision:38831_1","lastEditTime":"2022-10-13T06:33:55.000-07:00"},"ForumReplyMessage:message:38832":{"__typename":"ForumReplyMessage","id":"message:38832","conversation":{"__ref":"Conversation:conversation:38831"},"author":{"__ref":"User:user:17292"},"revisionNum":1,"uid":38832,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: iCloud Vault - Migration Option not Available","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:38832"},"parent":{"__ref":"ForumTopicMessage:message:38831"},"body":"

Hey there @ryansantana

\n\n

In this case, it'll be best to email us directly at support+tradein@1password.com so that the right team can walk you through the process. Once you receive a conversation number, which looks like [#ABC-12345-123], post that here and I'll connect this post with that message. :)

\n\n

— Grey

","body@stringLength":"357","rawBody":"

Hey there @ryansantana

\n\n

In this case, it'll be best to email us directly at support+tradein@1password.com so that the right team can walk you through the process. Once you receive a conversation number, which looks like [#ABC-12345-123], post that here and I'll connect this post with that message. :)

\n\n

— Grey

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