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Former Member's avatar
Former Member
2 years ago

iDrive.com 2FA gets cleared before it can be submitted

I believe idrive.com is wiping the auto-filled field for 2FA. Reproduction load idrive.com sign in fill username and password from 1Password browser integration 2FA screen loads asking ...
browser extension
Former Member's avatar
Former Member
2 years ago

Hey @cricalix, sorry about the issue with filling your 2fa code on idrive.com. It doesn't look like I will be able to create an account to test things out. Could you help by sending us the following details from the 2fa page on website?

  1. Navigate to the site and autofill your username and password.
  2. On the one-time password page, right click the 1Password icon in your browser toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.
  5. Attach the downloaded .json file to your next reply.

Once we have these details, we will report the issue to our developers. I hope to hear from you again soon.