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jgamel's avatar
jgamel
New Contributor
3 years ago

iI'm having to log into 1password on multiple times in a day/

I have to log into 1Password multiple times every day using Safari and elsewhere. No matter what. It also keeps reverting to signing out every 10 minutes no matter what I set the preferences to. Thi...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi jgamel:

That definitely isn't the experience we want you to have. Do you have Safari configured to clear browsing history on quit, or use an app like Cookie to clear your browsing history and other data?

1Password persists data in Safari's browsing history, and if Safari's browsing history is cleared, that would result in 1Password being reset. Let me know, and I can take a closer look.

Jack

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having to log into 1password on multiple times in a day/","id":"message:44472","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:10420"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:44472"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:44472"},"body@stripHtml({\"truncateLength\":200})":" I have to log into 1Password multiple times every day using Safari and elsewhere. No matter what. It also keeps reverting to signing out every 10 minutes no matter what I set the preferences to. Thi...","body@stringLength":"539","rawBody":"

I have to log into 1Password multiple times every day using Safari and elsewhere. No matter what. It also keeps reverting to signing out every 10 minutes no matter what I set the preferences to. This is driving me nuts and is a no-buy situation. Am I missing something?

\n\n
\n\n

1Password Version: 8.7.3
\nExtension Version: 2.3.7
\nOS Version: mac OS 12.4
\nBrowser:_ Safari
\nReferrer: forum-search:constant 1password logins

\n","kudosSumWeight":0,"postTime":"2022-07-18T17:03:47.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:44472_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":86},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I have to log into 1Password multiple times every day using Safari and elsewhere. No matter what. It also keeps reverting to signing out every 10 minutes no matter what I set the preferences to. This is driving me nuts and is a no-buy situation. Am I missing something?

\n\n
\n\n

1Password Version: 8.7.3
\nExtension Version: 2.3.7
\nOS Version: mac OS 12.4
\nBrowser:_ Safari
\nReferrer: forum-search:https://1password.community/search?Search=constant%201password%20logins

"},"Conversation:conversation:44472":{"__typename":"Conversation","id":"conversation:44472","solved":false,"topic":{"__ref":"ForumTopicMessage:message:44472"},"lastPostingActivityTime":"2022-07-19T11:36:59.000-07:00","lastPostTime":"2022-07-19T11:36:59.000-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:44472":{"__typename":"ModerationData","id":"moderation_data:44472","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:44472_1":{"__typename":"Revision","id":"revision:44472_1","lastEditTime":"2022-07-18T17:03:47.000-07:00"},"ForumReplyMessage:message:44473":{"__typename":"ForumReplyMessage","id":"message:44473","conversation":{"__ref":"Conversation:conversation:44472"},"author":{"__ref":"User:user:7975"},"revisionNum":1,"uid":44473,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: iI'm having to log into 1password on multiple times in a day/","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:44473"},"parent":{"__ref":"ForumTopicMessage:message:44472"},"body":"

Hi jgamel:

\n\n

That definitely isn't the experience we want you to have. Do you have Safari configured to clear browsing history on quit, or use an app like Cookie to clear your browsing history and other data?

\n\n

1Password persists data in Safari's browsing history, and if Safari's browsing history is cleared, that would result in 1Password being reset. Let me know, and I can take a closer look.

\n\n

Jack

","body@stringLength":"615","rawBody":"

Hi :

\n\n

That definitely isn't the experience we want you to have. Do you have Safari configured to clear browsing history on quit, or use an app like Cookie to clear your browsing history and other data?

\n\n

1Password persists data in Safari's browsing history, and if Safari's browsing history is cleared, that would result in 1Password being reset. Let me know, and I can take a closer look.

\n\n

Jack

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