Forum Discussion

Former Member

3 years ago

I'm fed up with this app.

Once again, I needed a new password. And my new password works on the web. But it doesn't work in the 1P pulldown on my Mac screen. Why? I'm really fed up with all this. 1Password Version: Not...

macos

1P_Dave

Moderator

3 years ago

Hello @PeterBBailey! 👋

I'm sorry to hear that you've run into trouble with 1Password. Can you tell me a little more about what's not working? By "new password" do you mean that you changed the account password for 1Password itself? Or you changed a password for a different website?

Are you receiving any error messages? If you are then what do they say. I look forward to helping. 🙂

-Dave

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Once again, I needed a new password. And my new password works on the web. But it doesn't work in the 1P pulldown on my Mac screen. Why? I'm really fed up with all this.

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

"},"Conversation:conversation:106772":{"__typename":"Conversation","id":"conversation:106772","solved":false,"topic":{"__ref":"ForumTopicMessage:message:106772"},"lastPostingActivityTime":"2023-02-01T12:19:08.000-08:00","lastPostTime":"2023-02-01T12:19:08.000-08:00","unreadReplyCount":15,"isSubscribed":false},"ModerationData:moderation_data:106772":{"__typename":"ModerationData","id":"moderation_data:106772","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:106772_1":{"__typename":"Revision","id":"revision:106772_1","lastEditTime":"2023-01-29T13:26:31.000-08:00"},"ForumReplyMessage:message:106774":{"__typename":"ForumReplyMessage","id":"message:106774","conversation":{"__ref":"Conversation:conversation:106772"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:106772/message:106774","revisionNum":1,"uid":106774,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: I'm fed up with this app.","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:106774"},"parent":{"__ref":"ForumTopicMessage:message:106772"},"body":"

Hello @PeterBBailey! 👋

\n\n

I'm sorry to hear that you've run into trouble with 1Password. Can you tell me a little more about what's not working? By \"new password\" do you mean that you changed the account password for 1Password itself? Or you changed a password for a different website?

\n\n

Are you receiving any error messages? If you are then what do they say. I look forward to helping. 🙂

\n\n

-Dave

","body@stringLength":"423","rawBody":"

Hello @PeterBBailey! 👋

\n\n

Are you receiving any error messages? If you are then what do they say. I look forward to helping. 🙂

\n\n

-Dave

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