Forum Discussion
family vault icon changed without me doing anything
Hi there @ghalls
saved credit card data from any browser
If you mean (for example) a credit card saved in Chrome or another browser, then generally, the answer is no, because those aren't included when you export from those browsers. In that situation, you'll need to manually add a Credit Card item to 1Password, or copy and paste the required information across.
If you were using another password manager (not just your browser's saved passwords), then yes, broadly speaking, most other password managers will include credit card items in their exported data, and you can import that into 1Password:
☞ Move your data from other applications to 1Password
Have a look through and let me know if you need further help. :)
— Grey
- AMonitorDarkly5 months agoSuper Contributor
I hate how all the 1P platforms are no longer split and are now lumped together into one forum. It took me a bit to find the tags down at the bottom for filtering.
Much like 1P8, things here are now less intuitive and more difficult to use effectively.
Hey snozdop! 👋
First off, I want to apologize for the delayed response - it’s been a busy stretch since launch, but I really appreciate you taking the time to share this feedback. You’ve clearly given the new forum a thorough look, and this kind of detailed input is super helpful.
Let's dive into a few of the things you've mentioned here 👇
Pagination vs. Infinite Scroll
Totally get where you’re coming from on this. Infinite scroll has its benefits, but losing your place and having to keep clicking Show More isn’t ideal. We’ll pass this feedback along to our platform provider and see if there’s a better way to handle navigation, especially when returning to a discussion.
Forum Structure & Category Clarity
Appreciate the thoughtful feedback on this! The goal with our structure was to keep things streamlined, which is why we opted for a single Password Manager category with tags to help filter by platform. That said, we totally understand the desire for more direct links to specific sections - like jumping straight into iOS discussions without relying on tags. We’ll take this back to the team to see if there’s a way to improve navigation while keeping things organized.
We also hear you on the need for clearer descriptions for some sections, like Lounge and Device Trust. If it’s not immediately obvious what those areas are for, that’s something we can refine to make sure people know where to post and what to expect.
URL Structure & Breadcrumbs
Good eye on the inconsistencies. Some of that is just how the platform structures things, but there’s definitely room to tighten things up so URLs, breadcrumbs, and section names all match up more logically. We’ll dig into what’s possible there.
Navigation & Sidebar Behavior
Totally hear you on the sidebar disappearing when clicking into a tag or post. That’s something we can (and will) flag with our platform partner and see if there’s a way to improve the experience so navigating between tags doesn’t feel like backtracking.
Menu Consistency (Discussions vs. Groups)
That’s an interesting point! There’s a difference in how Discussions and Groups are structured behind the scenes, but if they functionally feel the same, it makes sense to revisit the naming and menu options for consistency. We’ll take a look at this bit.
Betas Section Organization
This is something we definitely considered when we were migrating the Beta categories over from the previous Community. In earlier versions of 1Password, where different platforms had more distinct codebases, it made sense to break out beta discussions by operating system or app type. But with 1Password 8, everything is built on a shared foundation, so separating discussions into individual subcategories for each platform didn’t quite fit the way things work now.
That said, we know there are still platform-specific differences that come into play, and we’ll keep an eye on how this setup works in practice. If we find that things need further refinement to make it easier to navigate and filter discussions, we’ll make adjustments. Really appreciate the feedback on this!
Launch Timing & Search Indexing
We did a lot of testing before launch, but real-world use always brings up areas we can refine further. We’re actively monitoring how things are being indexed and making sure any adjustments we make don’t cause a mess of broken links. It’s an ongoing process, and feedback like this helps us catch things we might not have noticed otherwise.
Again, really appreciate the time you put into this! If there’s anything specific that’s making it harder to engage in the community day to day, let us know; we want to keep improving things based on real-world use.
Thank you for the detailed response. I'm happy to hear many of my points will be looked at and considered for future tweaks.
Another thing I'm finding, is that lots of links from Google search results are now broken, and just take you to the forum home page (with no indication why). I know, in many cases, this is caused by your decision to ditch lots of older posts from the old forum, but there was a lot of valuable information (especially for those still using 1PW 7) in those old posts.
So, it's a week since I posted this, with no acknowledgement that anyone at 1Password has read this feedback, or even passed it up the chain for consideration. Is it worth posting any more comments on the new forum?
Even an answer to what the Lounge and Device Trust sections are for would be appreciated.
How do I browse topics with both the MACOS and BETA tags? I can see one or the other, but can't filter posts any deeper than one level. The old forum had an easy to access Mac Betas category, which was quite active.
Engagement seems to be much lower on this new forum than the old one. Far fewer posts being created, with hardly any replies, and many of the familiar faces from 1Password that regularly replied to posts on the old forum are nowhere to be seen.
Apologies for the delay in getting back to you! I’ve followed up on your original post with detailed responses, but I wanted to quickly address your latest questions.
- Device Trust is focused on discussions around Device Trust (Kolide), which is part of Extended Access Management.
- Lounge is a space for broader security conversations—whether that’s industry news, security best practices, or general discussions related to 1Password.
At the moment, the forum doesn’t allow filtering by multiple tags at once (like macOS and Beta together), but I get why that would be useful. I’ll bring this up with the team to see if improvements can be made on that.
Appreciate you sticking with us through these early days of the new forum! Let me know if there’s anything else on your mind.
I command-clicked on the "Device Trust" and "Lounge" links in your post to open them in new tabs. It seems the new discussions platform does something funny with internal links as it overrode my cmd-click and opened the links in the same tab.
Command-clicking external links (like your "Device Trust" link) works as expected, so maybe this just affects links to the discussion site.
I'm not sure what the point of this revamp is. The old forum had everything in one place, simple and easy to navigate, I'm now having to guess where anything is and it is not easy. Can you reinstate the old forums while you sort this "mess" out?
- mygoodness5 months agoOccasional Contributor
Well said.