Forum Discussion

System's avatar
System
Super Contributor
2 years ago

"Import" option is greyed out when I click File in the menu bar

This discussion was created from comments split from: Import Passwords button does nothing.
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @pmp! 👋

I'm sorry that you're having trouble importing your items into 1Password. Can you confirm that you've already added your 1Password account to the app and that the app is unlocked when you try to import your items?

Can you also tell me where you're importing your items from? If it's from another password manager then which one?

-Dave