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Forum Discussion
Former Member
4 years agoImported icloud passwords not recognized on 1password
I have exported a .csv file with 180 logins from Icloud Keychain and imported it 1password without issues. All information is visible on the vault everything looks fine on all devices. But when it co...
1P_Tommy
Moderator
4 years ago@heliogene
I'd like to get you over to my colleagues in email support. If something is amiss with the importer we can look into it. Normally I might think it would be a device configuration issue but you mentioned it was happening on both Mac and iOS device. It almost sounds as the correct vault is not being used or selected. It sounds like you already covered that but it may be worth checking again.
If that does not pan out please email us using support+forum@1password.com
. Be sure to use the email address tied to the account in question.