Moderator@heliogene
Please email us as we may need to dig into things in more detail to figure out what occurred. It may potentially involve accessing account details which I cannot access here. Diagnostic information may need to be obtained. Thanks.
I have exported a .csv file with 180 logins from Icloud Keychain and imported it 1password without issues. All information is visible on the vault everything looks fine on all devices. But when it comes to 1password filling the data on a website, it just says 'no items to show'. This is the same on mac with Chrome and on ios with Safari. I have created a new account on a website, generated and saved the password and login information with 1password, that one works without issues, so the problem seems to be only on the imported icloud passwords. I also tried to copy a login out of the imported vault to another vault to see if that makes a difference but it didn't. Here are screenshots:
\n\n1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: macOS 12.4
\nBrowser:_ Not Provided
I have exported a .csv file with 180 logins from Icloud Keychain and imported it 1password without issues. All information is visible on the vault everything looks fine on all devices. But when it comes to 1password filling the data on a website, it just says 'no items to show'. This is the same on mac with Chrome and on ios with Safari. I have created a new account on a website, generated and saved the password and login information with 1password, that one works without issues, so the problem seems to be only on the imported icloud passwords. I also tried to copy a login out of the imported vault to another vault to see if that makes a difference but it didn't. Here are screenshots:
\n\n\n\n
\n\n
1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: macOS 12.4
\nBrowser:_ Not Provided
@heliogene
\n\nPlease email us as we may need to dig into things in more detail to figure out what occurred. It may potentially involve accessing account details which I cannot access here. Diagnostic information may need to be obtained. Thanks.
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\n\nPlease email us as we may need to dig into things in more detail to figure out what occurred. It may potentially involve accessing account details which I cannot access here. Diagnostic information may need to be obtained. Thanks.
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