Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Imported subfolder items now tagged - different in browser vs. Windows

New user here. I imported hundreds of items from Roboform. There was a folder and a subfolder. 1Password turned these into a primary tag and a subtag. That's fine. When viewing on the browser page, c...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @jenniferc,

Thanks for your message. Could let us know how these two particular tags are organized in the sidebars of the Windows app and in the browser on 1Password.com? For example, is the Sub tag nested under the Primary tag, or do they appear as two different tags?

Any screenshots you can provide would help us to understand how these tags are organized. Here is a handy guide on how to take screenshots on different platforms: https://www.take-a-screenshot.org - When sending a screenshot, please be sure to redact any personal or private information.

In the meantime, here's our guide for to Organize with favorites and tags.

Looking forward to your reply.