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DizzyDwarf's avatar
DizzyDwarf
New Contributor
2 years ago

Importing from Dashlane doesn't seem to work with credit cards (bug?)

Hello, I was just migrating my data from Dashlane to 1Password and was doing a check if everything was imported. Everything seemed to have been moved, except my credit card. Checked the zip fil...
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ChrisC1P's avatar
ChrisC1P
Icon for Moderator rankModerator
2 years ago

Hi DizzyDwarf thanks for reaching out!

I'm sorry you weren't able to successfully import your credit card into 1Password. I can confirm that there's a known bug where credit cards get imported as Secure Notes.

I suspect what may have happened here is that Dashlane recently updated the export format of their payments.csv. Because the format has changed, our importer isn't recognizing these items as Credit Card items any longer, and they're instead being imported as Secure Notes.

Can you check if you have any Secure Notes in 1Password with your Credit Card info saved in them?

Let me know if you have any questions!