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Forum Discussion
Former Member
4 years agoin the chrome browser plugin one of my accounts is locked, cannot find a workflow to unlock
Here's what my accounts look like in the browser plugin Settings:
I am signed into both accounts in the Mac desktop 1password application. I can't figure out how to get the browser extensio...
kevin_li
1Password Team
4 years agoHey @welchatquietplease.
May I confirm if your two accounts have different passwords? If so I strongly recommend changing them to the same one for convenience. Here's a helpful discussion on our community: Two accounts - now needs two different passwords every time you login? — 1Password Support Community
As mentioned in the discussion above, the 1Password 7 for Mac can currently unlock two accounts with different passwords at once. However, for our future development and safety measures. The 1Password 8 and the extension in the browser (if you use it as a standalone 1Password) will need to unlock each account separately when they have different passwords.
Can you try it again after changing to the same account password?