Forum Discussion

Former Member's avatar
Former Member
2 years ago

Inconsistent Apple Watch unlock

I'm having the same problem as was discussed here. https://1password.community/discussion/140229/1password-mac-unlock-with-apple-watch-inconsistent No solution was listed in that thread. I'm ru...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @GratisHushed! 👋

I'm sorry that you're also running into trouble when trying to unlock 1Password using your Apple Watch. Our developers have identified an issue in macOS that can cause issues with apps connecting to a user's Apple Watch and a bug report has been filed with Apple so that they can investigate this further.

You mentioned that the issue occurs when your display gets turned off, can you tell me:

  1. Does your Mac sleep when the display gets turned off?
  2. After your display turns off and the issue occurs, if you keep your Mac awake (and the display on) are you eventually able to unlock 1Password using your Apple Watch? Some users report that it can take an hour or longer for the connection to be re-established.

I look forward to hearing from you. 🙂

-Dave

ref: dev/core/core#18393