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Anonymous's avatar
Anonymous
3 years ago

Intermittent Beachball Google Chrome 105 1Password 8.9.4 MacOS 12.5.1

I recently and finally upgraded from Standalone 1Password 7 to 1Password 8 Family Account. 1P7 was working great in all browsers without any issues. Once I updated to 1P8 and updated the related e...
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Anonymous's avatar
Anonymous
3 years ago

Hey @ooglek, sorry about the issue you're seeing. It sounds like you went through the steps to reset the browser integration connection, which in some cases do help with the issue. However, if it does not, then we'd need to review things further.

I looked at your console logs but would also like to get a diagnostics report from you. Please reproduce the issue with filling and then send over updated logs as well as a diagnostics report from the 1Password 8 app:

  • The extension console log: https://support.1password.com/cs/extension-console-log/
  • A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/133605/intermittent-beachball-google-chrome-105-1password-8-9-4-macos-12-5-1
* Your forum username: ooglek

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!