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Former Member's avatar
Former Member
4 years ago

Intermittent Beachball Google Chrome 105 1Password 8.9.4 MacOS 12.5.1

I recently and finally upgraded from Standalone 1Password 7 to 1Password 8 Family Account. 1P7 was working great in all browsers without any issues. Once I updated to 1P8 and updated the related e...
browser extension
Former Member's avatar
Former Member
4 years ago

Hey @beaugunderson, does resetting the browser integration feature help with the issue? Here are the steps to do that (if you haven't done them yet):

  1. Right-click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Fully quit 1Password app and browser.
  4. Restart the 1Password app and then open browser.
  5. Right-click the 1Password icon in your browser toolbar and choose Settings.
  6. Under General, re-enable "Integrate with 1Password app".
  7. Test things out with the extension.

If that doesn't help, I'd like you to reproduce the issue and send over the following so we can take a closer look at what may be going on:

  • The extension console log: https://support.1password.com/cs/extension-console-log/
  • A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/133605/intermittent-beachball-google-chrome-105-1password-8-9-4-macos-12-5-1
Your forum username: beaugunderson

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!