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vjcinajr's avatar
vjcinajr
New Contributor
1 month ago

Invalid pop-up asking for a passkey

I'm on macOS 26 using the Safari web browser. Every time I go to chase.com, (and a few other web sites) 1Password presents the following pop-up. As far as I can tell, searching through chase.com...
browser extension
macos
passkeys
Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
1 month ago

Hi vjcinajr​,

I see that we have an issue opened internally for this issue on Chase's website. I've gone ahead and added your report to it.

In the "Autofill & save" section of the extension's settings, you can disable the "Offer to save and sign in with passkeys" option, but this would disable it for all websites. To confirm, do you have passkeys saved for the other websites where you're seeing the issue? If not, do those websites have an option to enable passkeys?

Issue=FILL-2938

vjcinajr's avatar
vjcinajr
New Contributor
1 month ago

Trevor, 

Thanks for the quick response. Unfortunately, or fortunately, I do have many passkey entries inside 1Password for other sites. Therefore, I will not be disabling auto fill globally.

 

 

  • Trevor_1P's avatar
    Trevor_1P
    Icon for Moderator rankModerator
    1 month ago

    Hi vjcinajr​,

    That is understandable! If you do run into any other issues (apart from the Chase one), let us know and we'll be happy to help.