Forum Discussion

vjcinajr's avatar
vjcinajr
New Contributor
1 month ago

Invalid pop-up asking for a passkey

I'm on macOS 26 using the Safari web browser. Every time I go to chase.com, (and a few other web sites) 1Password presents the following pop-up. As far as I can tell, searching through chase.com...
browser extension
macos
passkeys
Cheesecake's avatar
Cheesecake
New Contributor
26 days ago

Try this if it applies to this login for Chase:

  1. In 1Password app go to Watchtower
  2. Select Category: "Passkey available > Show Items >"
  3. Scroll to and click on your saved Chase login
  4. In the right side pane you should see a purple section indicating "Passkey available" (see pic)
  5. Click on "Ignore". Done.