Forum Discussion

schneideris's avatar
schneideris
New Contributor
2 days ago

iOS App does not allow Account Change

I would have simply submitted this as a bug via your app, but apparently 1Password does not make things easy so here I am submitting on the forum.

I recently had to switch my Family account from I password US to 1Password Canada and that meant logging into the new account on all my devices. On the iOS based devices though I could not simply log out of the old account and then log into the new account. The only option was to enter my password so I have to delete the app and re-install.

feature request
ios

1 Reply

  • Trevor_1P's avatar
    Trevor_1P
    Icon for Moderator rankModerator
    1 hour ago

    Hi schneideris​,

    To confirm, were you following the steps in the in the article below?

    If so, could you confirm what step you were experiencing the issue on? Alternatively, was this an account that you were not able to unlock, or had already deleted?