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wavesound's avatar
wavesound
Dedicated Contributor
4 years ago

iOS App not syncing changes to 1Password.com

I made a password change in an item on my iOS app today and it refuses to sync it with 1Password.com. instead the 1Password.com version is overwriting the password I just changed in my 1PW app. Is...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

wavesound

Thank you for posting the Support ID number. I see that my colleague replied to you on Friday and I recommend that we continue the investigation over email. Let me know if you didn't receive my colleague's email and I'll have it sent to you again. 🙂

ref: RUQ-21111-541

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App not syncing changes to 1Password.com","id":"message:20620","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:20620","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:12407"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:20620"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:20620"},"body@stripHtml({\"truncateLength\":200})":" I made a password change in an item on my iOS app today and it refuses to sync it with 1Password.com. instead the 1Password.com version is overwriting the password I just changed in my 1PW app. \n\n Is...","body@stringLength":"368","rawBody":"

I made a password change in an item on my iOS app today and it refuses to sync it with 1Password.com. instead the 1Password.com version is overwriting the password I just changed in my 1PW app.

\n\n

Is this a known issue?

\n\n
\n\n

1Password Version: 7.9.5
\nExtension Version: Not Provided
\nOS Version: Not Provided

\n","kudosSumWeight":0,"postTime":"2022-03-16T14:50:37.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:20620_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":95},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I made a password change in an item on my iOS app today and it refuses to sync it with 1Password.com. instead the 1Password.com version is overwriting the password I just changed in my 1PW app.

\n\n

Is this a known issue?

\n\n
\n\n

1Password Version: 7.9.5
\nExtension Version: Not Provided
\nOS Version: Not Provided

"},"Conversation:conversation:20620":{"__typename":"Conversation","id":"conversation:20620","solved":false,"topic":{"__ref":"ForumTopicMessage:message:20620"},"lastPostingActivityTime":"2022-03-21T16:33:45.000-07:00","lastPostTime":"2022-03-21T16:33:45.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:20620":{"__typename":"ModerationData","id":"moderation_data:20620","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:20620_1":{"__typename":"Revision","id":"revision:20620_1","lastEditTime":"2022-03-16T14:50:37.000-07:00"},"ForumReplyMessage:message:20623":{"__typename":"ForumReplyMessage","id":"message:20623","conversation":{"__ref":"Conversation:conversation:20620"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:20620/message:20623","revisionNum":1,"uid":20623,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: iOS App not syncing changes to 1Password.com","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:20623"},"parent":{"__ref":"ForumTopicMessage:message:20620"},"body":"

wavesound

\n\n

Thank you for posting the Support ID number. I see that my colleague replied to you on Friday and I recommend that we continue the investigation over email. Let me know if you didn't receive my colleague's email and I'll have it sent to you again. 🙂

\n\n

ref: RUQ-21111-541

","body@stringLength":"534","rawBody":"

\n\n

Thank you for posting the Support ID number. I see that my colleague replied to you on Friday and I recommend that we continue the investigation over email. Let me know if you didn't receive my colleague's email and I'll have it sent to you again. 🙂

\n\n

ref: RUQ-21111-541

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