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Forum Discussion
Former Member
4 years agoiPad layout rendering issue
I noticed that iOS 1Password Beta 7.9.3 randomly, often though, has a layout issue when it is multitasking used.
Opening the application doesn't solve the problem and you must close to regain a normal screen layout. Very annoying.
1Password Version: 7.9.3
Extension Version: 2.2.4
OS Version: iOS 15.2.1
8 Replies
- Former Member
Thanks for your response. I am sill surprised you did not get anything from the diagnostic that has been sent.
- Jack_P_1P
1Password Team
Hi @Gingered:
Thanks for following up. We've still been unable to replicate the issue that you've been running into, but I completely understand how frustrating this is. I'll circle back with the team and see if we have any other ideas on how to investigate this. Keep an eye out!
Jack
- Former Member
Still happening on random basis. But I guess devs don't really care...
- Former Member
It happened again today with 1P Beta 7.9.4
- Jack_P_1P
1Password Team
Thanks for confirming @Gingered. We'll continue to investigate this, but in the mean time if you do run into this issue, closing 1Password and reopening as a workaround would be your best bet.
Jack
- Former Member
Nope no specific steps. You just open 1P on the side panel and after a while when coming back to it you get this strange interface.
Steps video: https://www.swisstransfer.com/d/49a2b419-0797-400e-99af-9aef4a6e25f5
- Jack_P_1P
1Password Team
Hey @Gingered:
I sincerely apologize for the delay in response here, your post may have slipped through. We've been doing some testing on how to replicate this, and have been unable to duplicate this issue. Is there a specific set of steps when working with 1Password that will result in this? Let me know, and I can dig into it further with you!
Jack
- Former Member
No response from 1P team...? Is there something I'm missing? I pay a subscription but there is no support?