Forum Discussion
iPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]
https://1password.community/discussion/comment/676629/#Comment_676629
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I upgraded my iPad to iPadOS 16.1 today. After I did this, I checked Watchtower. The scores and categories appeared as usual, but when I taped to see details, 1Password crashed back to the iPad home screen. After the crash, 1Password would not restart - it crashed immediately when I attempted to bring up again. Resetting the iPad does not resolve this issue. I can only begin to use 1Password again on my iPad if I uninstall the app and download a fresh copy. I do not experience this on my iPhone, which is running iOS 16.1 too.
1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: iPadOS 16.1
Browser:_ Not Provided
171 Replies
GreyM1P1Password Team
@mrkrogers – Our development team have done everything they need to for an update to solve that bug, and we're now just waiting on other things to line up so that it can be made available to our customers. We're hoping it won't take long. :)
You may want to view this thread. https://1password.community/discussion/134761/ipados-16-1-watchtower-crash#latest Yet another 1P8 problem that takes months to fix.
Hi GreyM1P
Any update on this fix? I’m experiencing this issue and am curious when a fix will be available.
Cheers
- GreyM1P
Hi all. We've done all the work necessary to fix the bug, and we're just waiting on some other things to line up so that you'll get the update. We hope it'll be available very soon. Thanks for your continued patience.
- GreyM1P
Hi there @kathor
From what you describe, it sounds like you've encountered a bug in 1Password for iPad relating to the multi-column view in Watchtower. A fix for this bug will be included in the next update to 1Password for iOS, which we expect to be published very soon. Sorry for the inconvenience.
In the meantime (as you've found), reinstalling 1Password is a workaround. However, opening a private link from your iPad will also bypass the part of the 1Password app that's causing the crash, and that's a bit less invasive than a reinstall. If you can use another device to generate a private link to one of your items, then open that link on your iPad, you may well be able to bypass the crashing part of 1Password on your iPad and get it back to a working state. To find a private link, open an item on another device, then click or tap the ⋮ three-dot menu, and choose "Copy Private Link". You could then AirDrop that from another Apple device to your iPad, or paste it into the Notes app, onto your calendar, or anywhere similar that you can use to transfer the link across.
Please let me know if you have any questions, or would like any further help.
— Grey
