Forum Discussion
iPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]
https://1password.community/discussion/comment/676629/#Comment_676629
.
I upgraded my iPad to iPadOS 16.1 today. After I did this, I checked Watchtower. The scores and categories appeared as usual, but when I taped to see details, 1Password crashed back to the iPad home screen. After the crash, 1Password would not restart - it crashed immediately when I attempted to bring up again. Resetting the iPad does not resolve this issue. I can only begin to use 1Password again on my iPad if I uninstall the app and download a fresh copy. I do not experience this on my iPhone, which is running iOS 16.1 too.
1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: iPadOS 16.1
Browser:_ Not Provided
171 Replies
- Former Member
Just before a I opened 1Password on my iPad Pro (12,9 Zoll, 3. Generation) with SW v. 16.1.1. to clean up some logins. After the first correction I confirmed the popup regarding the allowance to send failure logs to 1Password. Then I opened Watchtower to see what‘s waiting for correction. First I opened the point „open …. (right corner) with 2 open items. 1 of them I solved and then the tragedy started. Every time I tried to open the App on my iPad it crashed. Than I closed all open app‘s and shut down my iPad and started new. Again the same crashes appeared. So now I‘ll need your help….please.
As I can not look into the version on my iPad I suppose I have as always the latest version like on all other devices this must be
1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.1.1
Browser:_ App 1Password
Referrer: forum-search:https://1password.community/search?Search=After%20using%20Watchtower%20on%20iPad%20(v%2016.1.1)%20the%20app%20doesn%E2%80%99t%20open%20any%20more%20with%20Face%20ID%2C%20had%2020%2B%20crash - Former Member
Just updated from 7 to 8 on my ipad pro. Holy cow what a big mistake. I find 7 so much easier to use. All this i can get used to but this watchtower crashing as i read going on since october and still no fix? No way to downgrade?
- Former Member
Watchtower in 1Password 8.9.7 on iPadOS 16.1.1 makes the app crash.
Behaviour:
1. Opening the app on my iPad i go to Watchtower
2. The first page of Watchtower opens fine.
3. But, when I click into any of the different categories on the Watchtower page. E.g. “Expiring”. The 1Password app crashes (i.e. the ipad closes the app).
4. If I then try to reopen 1Password it immediately crashes again. (Perhaps because it tries to load me directly back into the part of the app that made it crash in the first place?)
5. Closing the app fully does not help.
6. Rebooting the iPad does not help.
7. Only solution I found was to delete the app from the device and re-install it from the app store.
8. After the fresh install, I am able to open the app and i use it as normal.
9. But, if I again try to use the Watchtower functionality the app crashes again and we are back to point 4 above.
1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.1.1
Browser:_ Not Provided - Former Member
I’m noticing the same issue. Interestingly, the issue resolves itself when I use the app in Split View. In full screen I was not able to log in at all, but once I moved to Split View, I could log in and use the Watchtower. On an iPad Air 4, 16.1.1.
- Former Member
EDIT: I see this has already been reported https://1password.community/discussion/134761/ipados-16-1-watchtower-crash#latest.
My 1Password 8 iPad app is consistently crashing after pressing Watchtower, then pressing any of the “Show Items” links. Once it has crashed, it will crash again after trying to log in using Touch ID or the password. I’m unable to log into it again until I delete and reinstall the app, or if I log in while the app is in Split View. Split View also prevents the initial Watchtower crash.
1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.1.1
Browser:_ Not Provided - Former Member
I finally got 1P working again by long pressing on the apps icon and selecting Settings. I think this forced 1P to not open the last screen, Watchtower Ignored Alerts, which was obviously causing 1P to crash.
- Former Member
Me too.
I clicked on Watchtower then Show Ignored Alerts and 1P8 app crashed. Since then I have not been able to open the app even after restarting my iPad. I was able, however, to use 1P Safari extension to sign into a website.
- HDAIOccasional Contributor
Same here
- Former Member
For those experiencing the crash with Watchtower (like me) and you can’t reopen the app (like me): Clear the iPad RAM to avoid having to restart. https://osxdaily.com/2020/09/27/how-to-clear-ram-memory-on-iphone-ipad/
- MrCSuper Contributor
@Ijustinj3
Probably the same as reported here:
https://1password.community/discussion/134761/ipados-16-1-watchtower-crash