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Forum Discussion
iPhone and iPad corruption
This has now happened twice (now and in Nov 22) on an iPhone 13 and iPad. All latest iOS.
Not able to login using the iOS 1Password apps ... even after multiple Recovery attempts. Signing in via...
1P_Dave
Moderator
ModeratorHello purcellj! 👋
I'm sorry to hear that you're having trouble adding your 1Password account to the 1Password app on your iPhone. Are you able to sign into 1Password.com using Safari on your iPhone and iPad (not a Mac)?
Is it possible that your account password has any special characters? Sometimes they can cause an issue on mobile devices: Should I use special characters in my 1Password account password? Please do not send me, or post, your account password.
-Dave
