Forum Discussion

Former Member's avatar
Former Member
5 years ago

iPhone and iPad Pro app freezes and crashes after a short time

The 1Password app would freeze up within a minute or so when I go into login details to copy password or username. This seems to be true for both my iPhone 11 Pro MAX and iPad Pro 12.9 (5th Gen) on i...
ios
Former Member's avatar
Former Member
5 years ago

Hi @CrashDDL!

If this happens again, I would like to ask you to generate a https://support.1password.com/diagnostics/?mac and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!