Forum Discussion

kappabear's avatar
kappabear
Frequent Contributor
3 days ago

iPhone app(s) not seeing Login credentials

Hi there, I'm trying to enter the credentials for the Priority Pass app on my iPhone. When I'm greeted with the credentials dialog box, I tap Passwords, which launches 1Password. I then type Pass, an...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 hours ago

Hello kappabear​! 👋

I'm sorry that you're not seeing a certain item appear when filling your login credentials into the Priority Pass app on your iPhone. As a first step, can you try restarting your iPhone? This can usually force an update of the AutoFill database if it's not updated: Restart your iPhone

If that still doesn't work then can you tell me the following: 

  1. Is the item titled Priority Pass? Or is it titled something else? 
  2. If you create a new Login item for Priority Pass then does the new Login Item show up?


I look forward to hearing from you.

-Dave