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Forum Discussion
Former Member
3 years agoiPhone was stolen, now cannot install iOS app v7 that I need for my standalone setup.
I have a fully paid standalone family license, which I'm using with iCloud sync between Mac and iOS devices. Now my iPhone was stolen, and I can no longer iCloud sync between my new iPhone and my Mac...
1P_Tommy
Moderator
3 years ago@Karies
The report a problem site would likely be specific to Apple and it's services. True, older versions of the app that are incompatible with modern OS's are not available for download again. You would need to follow the documented steps on the device in question to locate the purchase. Please do that to check for your purchase of the app. If it's not available in your purchase history then I'm afraid that is the answer. The app is not no longer available for purchase. It can only be downloaded from the purchase history.